Privacy Policy

1) Who We Are

QTS Black Car & Limo (“QTS,” “Company,” “we,” “us,” “our”) provides professional chauffeur transportation services in the Dallas–Fort Worth region. This Privacy Policy applies to information collected through dfwblackcarlimo.com and related booking channels.

2) Information We Collect

Depending on how you interact with our website and booking process, we may collect:

• Contact details: name, phone number, email
• Trip details: pickup/drop-off locations, flight details (if provided), date/time, passenger count, notes
• Communication records: emails, texts, call notes related to your reservation
• Website/technical data: IP address, device type, browser type, pages viewed, approximate location, referral source
• Payment-related data: payment method details processed by third-party providers (we do not store full card numbers on our servers)

3) How We Use Your Information

• To quote, schedule, confirm, and perform transportation services
• To communicate about your reservation (updates, confirmations, changes, service issues)
• To provide customer support
• To prevent fraud and protect business operations
• To improve our website, content, and customer experience

We do not sell your personal information.

4) Bookings, Forms & Third-Party Providers

Some bookings, contracts, and authorizations may be handled through third-party providers. Those providers may process data under their own privacy policies.

5) Payments & Credit Card on File

Payment information is processed by secure third-party payment processors. We do not store full credit card numbers or CVV codes on our servers. If you submit a “credit card on file” authorization, it is used only to bill agreed charges consistent with your reservation and our Terms of Service.

6) Cookies, Analytics & Tracking

We use cookies and similar technologies to operate and improve our website. This may include performance analytics and traffic measurement.

• Analytics: We may use tools like Google Analytics and Vercel Web Analytics to understand usage and improve site performance.
• Cookies: Small files stored on your device that help websites function and remember preferences.

You can disable cookies through your browser settings. Some site features may not function properly if cookies are disabled.

7) Sharing Information

We may share limited information only when necessary to provide service and operate the business, such as:

• Chauffeurs assigned to your trip
• Affiliate transportation partners (only when needed to complete service)
• Payment processors and service providers that support booking operations
• Legal compliance or protection of rights (if required by law)

8) Text Messages, Calls & Email

By submitting your contact information or requesting a quote, you consent to receiving communications related to your reservation (including confirmations, service updates, and scheduling questions). Standard messaging and data rates may apply.

9) Data Retention

We retain information only as long as needed for business operations, customer support, accounting, and legal compliance. Retention periods vary depending on the type of information and applicable requirements.

10) Security

We use commercially reasonable safeguards to protect information. No system is 100% secure, and we cannot guarantee absolute security. If you believe your information has been compromised, contact us immediately.

11) Your Privacy Choices

You may request:

• Access to personal information we have about you
• Correction of inaccurate information
• Deletion of certain information (where legally permitted)

Requests can be made by emailing Booking@qtslimo.com. We may need to verify identity before completing requests.

12) Children’s Privacy

Our services and website are not directed to children under 13, and we do not knowingly collect personal information from children under 13.

13) Updates to This Policy

We may update this Privacy Policy from time to time. Changes will be posted on this page with an updated effective date.